This comes from my friend, Christina Mohr, who is the sales manager at Chima Brazilian Steakhouse in Tysons Corner.
We recently added the itouch to our ordering system and it has been quite an interesting topic of conversation for our guests. Instead of writing down orders on a piece of paper, our servers enter orders on their itouch (provided by the restaurant). The orders are instantly and wirelessly sent to the bar, kitchen, etc while the server can stay at the table and more effectively care to the guests’ needs.
Some guests have mistakenly (yet understandably) thought that their server was “texting” during their order, which makes for yet another interesting (and sometimes humorous) conversation between management and guests.